Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Diane Boykin

Diane Boykin

November 12, 2024

5  out of  5
rating by Diane Boykin
"I found Mason Parker to be very knowledgeable and an expert in advising me of the best possible outcome of my situations with insurance. He was very kind and made me feel at ease and along with the receptionist who was also very kind and very professional"
We responded:
"Thank you, Diane, for your kind words. We're thrilled to hear that Mason and our receptionist provided you with knowledgeable and professional service. Your satisfaction is our priority, and we appreciate your trust in our team."
Profile photo of Shontia Davis

Shontia Davis

November 7, 2024

5  out of  5
rating by Shontia Davis
"I've never dealt with an insurance company that setup a conference call to explain your policies in detail, once you've purchased insurance. Josh explained my policy and offered other coverages that will benefit me. I think I've found the right agency to take care of all my insurance needs. You can't go wrong with them. I truly recommend Josh Ross state farm insurance agency to anyone that want to be in GOOD HANDS and know that they have your best intrest for all your insurance needs."
We responded:
"Thank you so much for trusting our agency with your insurance needs. We are so thankful for you!"
Profile photo of Austin Walker

Austin Walker

November 7, 2024

5  out of  5
rating by Austin Walker
"Josh was quick and to the point regarding my policy’s both for my home and for my vehicle and actually gave me information that help me tremendously! Affordable insurance and an agent that treats you with respect and seems to know the answer to the questions you have before you even ask it . Thanks Josh !#statefarm"
We responded:
"Thank you, Austin! We're thrilled to hear that our team provided you with valuable information and respectful service. We appreciate your trust in us for your home and vehicle insurance needs."
Profile photo of Richard Champ

Richard Champ

October 24, 2024

5  out of  5
rating by Richard Champ
"Josh Ross State Farm has been everything I could ask for in an insurance company. I can’t speak highly enough of Mason and the rest of the kind and hardworking staff on the team. My policy has always been affordable. Communication has always been fantastic. Thank you Josh Ross State Farm for insuring my family’s needs. I am a customer for life."
We responded:
"Thank you, Richard, for your kind words. We're thrilled to hear that Mason and our team have met your expectations. Your satisfaction and trust mean the world to us. We're honored to insure your family's needs and look forward to serving you for years to come."
Profile photo of Scott McCourry

Scott McCourry

October 8, 2024

5  out of  5
rating by Scott McCourry
"Excellent customer service from Danii, who moved very quickly to help us extend coverage on our property that was lacking. She was fully engaged and cared about our situation - I felt important. Thank you, Danii, for the peace of mind and for being a positive force in an increasingly negative world."
We responded:
"Thank you, Scott, for your kind words. We're thrilled to hear that Dani provided excellent customer service and made you feel important. Your peace of mind is our priority. We appreciate your feedback and your trust in our agency."
Profile photo of Tori Boshart

Tori Boshart

September 30, 2024

5  out of  5
rating by Tori Boshart
"Danii and Nicole make any customer experience 10x better. Highly recommend working with either one."
We responded:
"Thanks so much Tori! "
Profile photo of Lauren Hunter

Lauren Hunter

September 23, 2024

5  out of  5
rating by Lauren Hunter
"You guys are wonderful. Danii was able to save me money by switching to State Farm. And I spoke to Nicole on Friday regarding my policy, she even followed up with me today to make sure everything was squared away. 10/10 recommend yall! Thank you to both ladies for providing a great customer experience!"
We responded:
"Thank you so much for the awesome review! We appreciate you! "
Profile photo of harshad kodenchery

harshad kodenchery

August 28, 2024

5  out of  5
rating by harshad kodenchery
"Dani peters helped me out by saving me a bunch of money on car insurance Highly recommend her"
We responded:
"Thank you, Harshad, for your kind words and recommendation! We're thrilled to hear that Dani was able to help you save on your car insurance. Your satisfaction is our priority, and we appreciate your trust in our services."
Profile photo of Leah Patrice

Leah Patrice

August 19, 2024

5  out of  5
rating by Leah Patrice
"State Farm you guys are great and a special thanks to Nicole for helping me lower my insurance and for being so nice and helpful. Wonderful customer service. Thanks again State Farm."
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience with Nicole and our team. Your satisfaction is our top priority, and we appreciate your trust in us."
Profile photo of William Holt

William Holt

August 17, 2024

5  out of  5
rating by William Holt
"Josh and his crew are great!"
We responded:
"Thank you, William! We're thrilled to hear that you had a great experience with Josh and the team. Your positive feedback means a lot to us."
Profile photo of Jorge Davis

Jorge Davis

August 16, 2024

5  out of  5
rating by Jorge Davis
"Never have we had the utmost best experience working with insurance than we have had working with Mason our very own Jake from state farm. It is always a fantastic and awesome experience working with him no matter how small or big the matters are. Mason had been the best agent I've ever worked with and will highly recommend him and his firm for any of their services. Next time you call Josh Ross state farm agency please please please ask for Mason Parker if you're looking for personal and business insurance experience with Keen attention to your needs."
We responded:
"Thank you, Jorge, for your glowing review! We're thrilled to hear about your positive experiences with Mason. Your recommendation means a lot to us, and we're glad Mason has provided you with exceptional service. We look forward to continuing to meet your insurance needs."
Profile photo of Rick Nordstrom

Rick Nordstrom

August 14, 2024

5  out of  5
rating by Rick Nordstrom
"Danii was extremely helpful and very efficient. So answered all my questions and without hesitation. I would rate her an 11 star if there was a spinal tap setting on the rating system"
We responded:
"Thank you, Rick, for your kind words about Danii! We're thrilled to hear she provided you with efficient and helpful service. Your feedback is greatly appreciated, and we'll be sure to share your praise with her."
Profile photo of Cherise Johnson

Cherise Johnson

August 14, 2024

5  out of  5
rating by Cherise Johnson
"Danii was very informative and detailed throughout the process. I am so happy I called and was able to receive such excellent service."
We responded:
"Thank you, Cherise! We're thrilled to hear that Danii provided you with excellent service and detailed information. Your satisfaction is our priority, and we appreciate your kind words."
Profile photo of India Fletcher

India Fletcher

August 9, 2024

5  out of  5
rating by India Fletcher
"This team is great, efficient, and helpful. I am new to North Carolina and they were able to give me great information. Also they were able to get me a good price on my car insurance!"
We responded:
"Thank you, India! We're thrilled to hear that our team could assist you with your move to North Carolina and secure a great rate on your car insurance. Welcome to the area."
Profile photo of Anthony Rowell

Anthony Rowell

August 8, 2024

5  out of  5
rating by Anthony Rowell
"I recently was in the market for home and auto insurance. I received the number for Josh Ross agency from someone and I am glad I did. They were able to give me a great rate for both home and auto. Mason was extremely helpful throughout the process. I would highly recommend them to anyone."
We responded:
"Thank you, Anthony, for your kind words and recommendation. We're delighted to hear that Mason was able to assist you effectively and that you're pleased with your rates. We appreciate your trust in our agency!"
Profile photo of Sophia Pierce

Sophia Pierce

August 7, 2024

5  out of  5
rating by Sophia Pierce
"SHOUT OUT TO DANII PETERS!!!! I have never had such a helpful and smooth process when attempting to look for insurance literally EVER! AND….they do everything they can to save you as much money as possible! DANII FOR PRESIDENT!"
We responded:
"Thank you, Sophia, for your enthusiastic review! We're thrilled to hear that Danii provided such exceptional service and helped you save money. Your kind words mean a lot to us. We'll be sure to pass on your praise to Danii!"
Profile photo of Taylor Lowe

Taylor Lowe

July 8, 2024

5  out of  5
rating by Taylor Lowe
"Danii Peters was absolutely amazing. She was so kind and made my experience with getting insurance so smooth and easy. She was easy to reach and made my moving experience so much easier. 10/10 recommend her, she’s amazing!"
We responded:
"Thank you for sharing your positive experience with Danii! We are thrilled to hear that she provided excellent service and made your insurance process smooth. We appreciate your recommendation and look forward to assisting you in the future."
Profile photo of Vanessa T

Vanessa T

June 27, 2024

5  out of  5
rating by Vanessa T
"Dani was very professional getting my insurance transferred."
We responded:
"Thank you for your kind words, Vanessa! We are thrilled to hear that Dani provided you with professional service while transferring your insurance."
Profile photo of Lewis Rankin

Lewis Rankin

June 21, 2024

5  out of  5
rating by Lewis Rankin
"Have been searching for better rates for about four months . Decided to go with State Farm excellent choice got all policy with them and saved compared to what the other insurance agents wanted. Thank you,"
We responded:
"Thank you for choosing our agency! We are thrilled to hear that you found better rates with us. We appreciate your business and look forward to serving you for all your insurance needs."
Profile photo of Amanda Martin

Amanda Martin

June 14, 2024

5  out of  5
rating by Amanda Martin
"Staff has been great! They were able to save me over 100.00 a month with more coverage than I had previously! Very friendly!!"
We responded:
"Thank you for sharing your positive experience, Amanda! We are thrilled to hear that our team was able to provide you with better coverage at a lower cost. We appreciate your kind words and look forward to serving you in the future."
Profile photo of Ashley Walker

Ashley Walker

June 13, 2024

5  out of  5
rating by Ashley Walker
"Very helpful and thoughtful - 10/10 would recommend!"
We responded:
"Thanks so much Ashley!"
Profile photo of thomas wrenn

thomas wrenn

June 10, 2024

5  out of  5
rating by thomas wrenn
"Danii is absolutely amazing, I will make sure she gets several referrals from me Thomas 06/10/24"
We responded:
"Thank you for your kind words, Thomas! We appreciate your support and are thrilled to hear about your positive experience with Dani. We look forward to assisting your referrals with the same level of care."
Profile photo of Meredith Doby

Meredith Doby

May 29, 2024

5  out of  5
rating by Meredith Doby
"Nicole was great! She introduced me to Jimmy and the process was so simple I was finished in about ten minutes! Thank you so much!"
We responded:
"Thank you for your kind words, Meredith! We are thrilled to hear that Nicole provided you with excellent service and made the process simple for you. We appreciate your feedback!"
Profile photo of C H

C H

May 23, 2024

5  out of  5
rating by C H
"Your not going to get better service then STATE FARM. CUSTOMER SERVICE, RELIABILITY,SERVICES OR PRICES..and if you do State Farm is probably pretty close behind the competitors. I have always had the best customer service and deals with them for the past several years now. They are thorough,honest and will try and give you the best quotes possible.I have been to 2/3 different locations and they all have treated me with the utmost respect and quick knowledgeable quotes."
We responded:
"Thank you for your kind words! We strive to provide excellent service and competitive quotes to all our customers. We appreciate your loyalty and look forward to continuing to serve you in the future."
Profile photo of Brent Finnell

Brent Finnell

May 21, 2024

5  out of  5
rating by Brent Finnell
"Very helpful, quick communication, and took time to understand my individual insurance needs regarding a rare vehicle. Highly recommend Josh!"
We responded:
"Thank you for the kind words, Brent! We strive to provide personalized service for all our clients. We appreciate your recommendation and look forward to assisting you with your insurance needs in the future."