State Farm® Insurance Agent Josh Ross

"Excellent customer service Highly recommend"

"I am new to State Farm and I couldn’t be happier! I have spoken with both Josh and Mason, and by the end the phone call it felt like I was talking to an old friend. They each have taking their time breaking down my policy and helping me acclimate to the Charlotte area. I received a courtesy call from Josh and I’m so glad he explained the terms of my policy and checked in with me."

"The best insurance agency I've done business with to date. They are very professional, patient, helpful and courteous, a pleasure to do business with, thanks!"

"Very friendly and they work fast. If you’re confused they will take time to explain any questions that you do have. They also do their best to go with the plan that’s best for you!"

"Very crean office"

"Nicole is super nice!"

"Nice office and Nichole is the best"

"I would like to start by saying I’m new to State Farm and Josh Ross has been very helpful these these past few days and I personally believe he is the best."

"I've never dealt with an insurance company that setup a conference call to explain your policies in detail, once youve purchased insurance. Josh explained my policy and offered other coverages that will benefit me. I think I've found the right agency to take care of all my insurance needs. You can't go wrong with them."

"Great place to do business, they always take care of all of my insurance needs."

"Great company for all insurance needs, low prices and customer service is great!!"

"Very informative! Helped me save on home, auto and business. Extremely thorough on educating you which policies helps you the most in the long run and gives you the best coverage!"

"Josh Ross and his team are awesome!!! We just got a new car and needed to update our policy. It literally took 5 minutes to complete, from the call to advise them of the change, to getting the needed documentation via email."

"I just talk to Josh and his customer service is everything and I like the way they check up on their clients."

"I just spoke with my new agent Josh and was impressed that he was able to review my current home and auto policy. He was helpful in going over my current coverage & making sure I took full advantage of any savings going forward."

"Very thorough, very friendly. I’m appreciative of the support from the State Farm team to ensure I got all set up with my policies. Would definitely recommend to a friend or family member in the Charlotte area needing help."

"I am very grateful for my agent Josh Ross. I never had an agent that was so informative of the policy and procedures this agency."

"It has been nothing but a pleasure to talk with Josh his whole team is amazing. Not only did my insurance go down but I am also able to cover my house as well. Thanks for your wonderful service"

"Nicole was very professional and helpful. All of my questions were answered. Very pleased with her customer service support. Thank you again."

"Nicole Howard has been a great help she was quick to answer any question I had and help me with both of my policies and made everything very clear"

"Very polite and professional. Just became my agent when my old one left and I like him already. I have been with State Farm for 40 years as a customer. Great employees and great service."

"From each interaction with Mason, to Nicole to Josh… They have each provided grand levels of Customer Service and took the time to follow up and answer all my questions. No matter how many times I asked Josh to repeat, lol he repeated. Breaking each policy down into hypothetical scenarios of what would and would not be covered based on my selection. I now have a clear understanding of what iAM paying for."

"Josh was referred to me by a family friend, never met him before or spoken to him. The entire process took around 20 minutes to complete, and I can tell our future endeavors will be completed with ease."