State Farm® Insurance Agent Josh Ross

"Riah Brand was soooooo amazing and so professional. Riah made sure I felt like apart of the family, everything was such a smooth process. Riah made sure she explained everything willingly, she was so patient and she definitely is a great representation of the company ."

"Had a great experience with Riah this morning. Switched over from progressive to State Farm and saved some money while getting a lower deductible. Great service, and will continue working with Riah."

"I was helped by Riah- so helpful and kind. She talked to me about all my options and was able to translate for a family member who is Spanish speaker and helped us with exactly what we needed. Very knowledgeable and precise- anyone would be lucky to work with her."

"Had to get a new insurance policy today and have completely been dreading it, but was able to talk to one of their representatives Mason, who made this process so seamless and easy. So glad I went with State Farm and had such wonderful care under Mason."

"I’ve been a State Farm customer for 4 years and have had an excellent experience with the Josh Ross State Farm office. My personal agent, Mr. Parker, has been professional, friendly, and consistently attentive to my needs. I have life insurance for myself and my three children, and I also use their services to insure my catering business. They always take the time to explain options clearly and make sure everything is handled properly. I truly feel supported and valued as a customer. I highly recommend this office and State Farm overall."

"Resourceful, great customer service"

"Nicole was very helpful in assisting me with an underwriting issue affecting my monthly bill. She stayed in contact with the underwriting team until my issue was resolved. I truly appreciate her, her time and efforts."

"This insurance office, in addition to offering me a great price for my cars and home, exceeds my expectations when it comes to providing help. Recently, they assisted me in record time in resolving an inconsistency with the DMV. Mason understood the situation and took immediate action. I am very grateful"

"The State Farm’s agent Riah at John Ross State Farm in NC was superb when I needed to reestablish my insurance. She was patient, knowledgeable, and available when I tried to circumvent the insurance needs. She gave me an excellent quote and started it right away. When confusion started with my multiple vehicles, she knew exactly what needed to be done. I salute Riah for her service."

"The team is always a great with helping me solve my issues. They’re patient and efficient!!! Thanks you all for everything you do."

"Mason always keeps me up to date as well as my policy. Always professional, knowledgeable, and friendly! I would recommend this agency for anyone who needs insurance!!"

"Super helpful group! Courteous and knowledgeable (and fast)!"

"Love this State Farm branch every time I call and talk to someone they are very helpful. Would recommend to anyone."

"Mason Parker is an EXCELLENT agent!!! He not only takes care of the need I am calling about, but asks relevant questions about options I did not know I needed. So caring and thorough!!! Thank you for being and exceptional agent and person!!! 😇😇😇"

"I was recommended this state farm agency in particular by a coworker and I'm so glad I switched. I was with progressive for several years and now I can really see just how subpar progressive was. I've never had such attention to detail and genuine care about what I need from an insurance company. (I thought that was some bygone era stuff) Both Mason and Josh have been great and knowledgeable. The fact that they followed up after a month to make sure I was happy is awesome. Can't say enough good things about them. Thanks guys!"

"Josh Ross and his team are awesome!!! We have been with them for over 3 years and have had great service. If you are looking for an insurance company look them up!!!"

"These guys are awesome,they go above and beyond for you and your needs. I love that i have Josh Ross and his crew for all my insurance needs."

"Nicole I wanted to thank you for helping me get my rate lower or I would have went with went Progressive. Thank you Nicole!"

"Riah Brand was the complete best!!! Very fluent process and down to earth. Just like I told her, in todays world we need more people like her on the other end of these calls assisting people. 5 stars, 10 out of 10!"

"I highly recommend Mason from State Farm. He provided truly excellent customer service throughout the entire process. His communication was outstanding, and he was always incredibly timely in his responses. It's clear that he genuinely cares about helping his customers. If you're looking for a great Insurance agency Mason and Josh are the ones to call!"

"Always great service done in a timely manner!"

"Nicole at this office was very helpful and made things extremely easy for me."

"Nicole was is great, she is helpful & very knowledgeable. She took the time to answer all my questions & concerns. She gave me the best most applicable information tailored to me."

"I love love love this agency they are awesome, they actually care about your problems and show empathy to their customers!"

"Nicole, was very helpful with what was needed. 10/10"