Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Briona Uzzle

Briona Uzzle

February 5, 2025

5  out of  5
rating by Briona Uzzle
"I just moved to NC and Riah Brand has been exceptional and extremely helpful. Moving is very stressful and she made my transition super easy. She’s funny, generous, kind, and prompt. Love her!!"
We responded:
"Welcome to the Carolina’s! Happy to hear that Rush was helpful. "
Profile photo of Sameeka Sidberry

Sameeka Sidberry

January 17, 2025

5  out of  5
rating by Sameeka Sidberry
"Was a great experience help me with my rental insurance to further my day out just was great customer service I would recommend State Farm to anyone!!!"
We responded:
"Happy to hear that Sameeka! Thank you for your review."
Profile photo of Kenneth Maddox

Kenneth Maddox

January 16, 2025

5  out of  5
rating by Kenneth Maddox
"My agent is very knowledgeable, works for me to give me all the coverage I need. Never tries to sell you something you don't need, and is a joy to have a an insurance agent that truly care about you and not just your money."
We responded:
"Thanks so much Kenneth. It’s a pleasure being your agent."
Profile photo of dale stefano

dale stefano

December 13, 2024

5  out of  5
rating by dale stefano
"The best insurance company ever great people more like family you call they there wouldn't won't any other company!!!"
We responded:
"Thanks for the amazing review Dale! Looking forward to working with you for years to come."
Profile photo of Yasmin Adrionne

Yasmin Adrionne

December 13, 2024

5  out of  5
rating by Yasmin Adrionne
"Fabulous experience here. Riah was knowledgeable, warm, and really made the process easy from beginning to end. Would definitely recommend her as a personal agent. Bonus points that she is bilingual as well! 10/10!"
We responded:
"Riah is an awesome asset to the team. Glad she was able to assist you Yasmin. "
Profile photo of Riah Yvonne Brand

Riah Yvonne Brand

December 13, 2024

5  out of  5
rating by Riah Yvonne Brand
"The best in the area!!!! 🕺🏽🙏🏽"
We responded:
"Thank you Riah!"
Profile photo of Troy Kling

Troy Kling

December 13, 2024

5  out of  5
rating by Troy Kling
"Josh and Rich were very helpful and friendly and they got me a good rate on my insurance. Thank you guys!"
We responded:
"It’s our Pleasure Troy. Looking forward to working with you for years to come!"
Profile photo of Synetta Garrett

Synetta Garrett

December 10, 2024

5  out of  5
rating by Synetta Garrett
"Josh Ross went above and beyond my expectations of an insurance agent. Thank you for the level of professionalism and care received during my phone call. I would recommend Josh Ross and his team to anyone needing any type of insurance."
We responded:
"Thank you so much Synetta. It's a pleasure being your agent. We're looking forward to working with you."
Profile photo of Kennedy’s World

Kennedy’s World

December 6, 2024

5  out of  5
rating by Kennedy’s World
"Took care of my needs within minutes! Great customer service"
We responded:
"Thank you so much! It's a pleasure being your agent."
Profile photo of Ronald Brand

Ronald Brand

December 4, 2024

5  out of  5
rating by Ronald Brand
"Speaking with Riah today regarding my insurance needs was a pleasure, and she was very willing to answer any question that I had! Very grateful for her help!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Riah was able to assist you with your insurance needs and provide the support you were looking for. We strive to make every interaction a positive experience, and we’ll be sure to pass along your compliments to her. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. We appreciate your feedback!"
Profile photo of Yvonne Brand

Yvonne Brand

December 4, 2024

5  out of  5
rating by Yvonne Brand
"So happy to hear that you now have Riah Brand on your team who will bring the knowledge, experience, and passion that is needed for the team to succeed!"
We responded:
"Thank you so much Yvonne. We are excited for Riah to flourish!"
Profile photo of Diane Boykin

Diane Boykin

November 12, 2024

5  out of  5
rating by Diane Boykin
"I found Mason Parker to be very knowledgeable and an expert in advising me of the best possible outcome of my situations with insurance. He was very kind and made me feel at ease and along with the receptionist who was also very kind and very professional"
We responded:
"Thank you, Diane, for your kind words. We're thrilled to hear that Mason and our receptionist provided you with knowledgeable and professional service. Your satisfaction is our priority, and we appreciate your trust in our team."
Profile photo of Shontia Davis

Shontia Davis

November 7, 2024

5  out of  5
rating by Shontia Davis
"I've never dealt with an insurance company that setup a conference call to explain your policies in detail, once you've purchased insurance. Josh explained my policy and offered other coverages that will benefit me. I think I've found the right agency to take care of all my insurance needs. You can't go wrong with them. I truly recommend Josh Ross state farm insurance agency to anyone that want to be in GOOD HANDS and know that they have your best intrest for all your insurance needs."
We responded:
"Thank you so much for trusting our agency with your insurance needs. We are so thankful for you!"
Profile photo of Austin Walker

Austin Walker

November 7, 2024

5  out of  5
rating by Austin Walker
"Josh was quick and to the point regarding my policy’s both for my home and for my vehicle and actually gave me information that help me tremendously! Affordable insurance and an agent that treats you with respect and seems to know the answer to the questions you have before you even ask it . Thanks Josh !#statefarm"
We responded:
"Thank you, Austin! We're thrilled to hear that our team provided you with valuable information and respectful service. We appreciate your trust in us for your home and vehicle insurance needs."
Profile photo of Scott McCourry

Scott McCourry

October 8, 2024

5  out of  5
rating by Scott McCourry
"Excellent customer service from Danii, who moved very quickly to help us extend coverage on our property that was lacking. She was fully engaged and cared about our situation - I felt important. Thank you, Danii, for the peace of mind and for being a positive force in an increasingly negative world."
We responded:
"Thank you, Scott, for your kind words. We're thrilled to hear that Dani provided excellent customer service and made you feel important. Your peace of mind is our priority. We appreciate your feedback and your trust in our agency."
Profile photo of Tori Boshart

Tori Boshart

September 30, 2024

5  out of  5
rating by Tori Boshart
"Danii and Nicole make any customer experience 10x better. Highly recommend working with either one."
We responded:
"Thanks so much Tori! "
Profile photo of Lauren Hunter

Lauren Hunter

September 23, 2024

5  out of  5
rating by Lauren Hunter
"You guys are wonderful. Danii was able to save me money by switching to State Farm. And I spoke to Nicole on Friday regarding my policy, she even followed up with me today to make sure everything was squared away. 10/10 recommend yall! Thank you to both ladies for providing a great customer experience!"
We responded:
"Thank you so much for the awesome review! We appreciate you! "
Profile photo of harshad kodenchery

harshad kodenchery

August 28, 2024

5  out of  5
rating by harshad kodenchery
"Dani peters helped me out by saving me a bunch of money on car insurance Highly recommend her"
We responded:
"Thank you, Harshad, for your kind words and recommendation! We're thrilled to hear that Dani was able to help you save on your car insurance. Your satisfaction is our priority, and we appreciate your trust in our services."
Profile photo of Leah Patrice

Leah Patrice

August 19, 2024

5  out of  5
rating by Leah Patrice
"State Farm you guys are great and a special thanks to Nicole for helping me lower my insurance and for being so nice and helpful. Wonderful customer service. Thanks again State Farm."
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience with Nicole and our team. Your satisfaction is our top priority, and we appreciate your trust in us."
Profile photo of William Holt

William Holt

August 17, 2024

5  out of  5
rating by William Holt
"Josh and his crew are great!"
We responded:
"Thank you, William! We're thrilled to hear that you had a great experience with Josh and the team. Your positive feedback means a lot to us."
Profile photo of Jorge Davis

Jorge Davis

August 16, 2024

5  out of  5
rating by Jorge Davis
"Never have we had the utmost best experience working with insurance than we have had working with Mason our very own Jake from state farm. It is always a fantastic and awesome experience working with him no matter how small or big the matters are. Mason had been the best agent I've ever worked with and will highly recommend him and his firm for any of their services. Next time you call Josh Ross state farm agency please please please ask for Mason Parker if you're looking for personal and business insurance experience with Keen attention to your needs."
We responded:
"Thank you, Jorge, for your glowing review! We're thrilled to hear about your positive experiences with Mason. Your recommendation means a lot to us, and we're glad Mason has provided you with exceptional service. We look forward to continuing to meet your insurance needs."
Profile photo of Rick Nordstrom

Rick Nordstrom

August 14, 2024

5  out of  5
rating by Rick Nordstrom
"Danii was extremely helpful and very efficient. So answered all my questions and without hesitation. I would rate her an 11 star if there was a spinal tap setting on the rating system"
We responded:
"Thank you, Rick, for your kind words about Danii! We're thrilled to hear she provided you with efficient and helpful service. Your feedback is greatly appreciated, and we'll be sure to share your praise with her."
Profile photo of Cherise Johnson

Cherise Johnson

August 14, 2024

5  out of  5
rating by Cherise Johnson
"Danii was very informative and detailed throughout the process. I am so happy I called and was able to receive such excellent service."
We responded:
"Thank you, Cherise! We're thrilled to hear that Danii provided you with excellent service and detailed information. Your satisfaction is our priority, and we appreciate your kind words."
Profile photo of India Fletcher

India Fletcher

August 9, 2024

5  out of  5
rating by India Fletcher
"This team is great, efficient, and helpful. I am new to North Carolina and they were able to give me great information. Also they were able to get me a good price on my car insurance!"
We responded:
"Thank you, India! We're thrilled to hear that our team could assist you with your move to North Carolina and secure a great rate on your car insurance. Welcome to the area."
Profile photo of Anthony Rowell

Anthony Rowell

August 8, 2024

5  out of  5
rating by Anthony Rowell
"I recently was in the market for home and auto insurance. I received the number for Josh Ross agency from someone and I am glad I did. They were able to give me a great rate for both home and auto. Mason was extremely helpful throughout the process. I would highly recommend them to anyone."
We responded:
"Thank you, Anthony, for your kind words and recommendation. We're delighted to hear that Mason was able to assist you effectively and that you're pleased with your rates. We appreciate your trust in our agency!"