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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sierra Fisher

September 19, 2025

5  out of  5
rating by Sierra Fisher
"Always great service done in a timely manner!"
We responded:
"Sierra, thank you for the awesome review!"
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Daniel Pilson

September 15, 2025

5  out of  5
rating by Daniel Pilson
"Nicole at this office was very helpful and made things extremely easy for me."
We responded:
"Daniel, thank you for the wonderful review! I am so happy Nicole was so helpful!"
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Mandi Sutton

September 13, 2025

5  out of  5
rating by Mandi Sutton
"Nicole was is great, she is helpful & very knowledgeable. She took the time to answer all my questions & concerns. She gave me the best most applicable information tailored to me."
We responded:
"Mandi, thank you for the wonderful review! I am so happy Nicole was so helpful with your insurance, and able to answer all of your questions and address your concerns. We are always here when you need us!"
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Charmaine Bennett

September 12, 2025

5  out of  5
rating by Charmaine Bennett
"I love love love this agency they are awesome, they actually care about your problems and show empathy to their customers!"
We responded:
"Charmaine, thank you for the awesome review! I am honored you choose my office to insure you and love that you are a part of our State Farm family!"
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Victor Simmons

September 10, 2025

5  out of  5
rating by Victor Simmons
"Nicole, was very helpful with what was needed. 10/10"
We responded:
"Thanks so much Victor!"
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Rudy Santana

September 10, 2025

5  out of  5
rating by Rudy Santana
"Highly recommend"
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Kayla Sharpe

August 28, 2025

5  out of  5
rating by Kayla Sharpe
"Nicole is so helpful and knowledgeable. I highly recommend her and her team. She went above and beyond to ensure I got the help I needed in a timely manner. Thank you again for the amazing customer service. :)"
We responded:
"Thanks Kayla!"
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Marissa Coleman

August 27, 2025

5  out of  5
rating by Marissa Coleman
"The whole team was so kind, quick to respond, and very helpful. Mason was very quick to respond and on top of it—recognized EVERYTHING I needed from my email and even looked into why my policy was the way it was from the history of my account with State Farm. I didn’t have to repeat myself at all, he already knew and remembered what I needed. He found ways to save me a lot on what I was already paying that I didn’t need coverage for, and cover me for things I am concerned about instead. He took the time to understand, explain, and was also very quick with getting things done. I am so impressed with this office. Thank you team!"
We responded:
"Marissa, thank you for the thoughtful review! I am so glad to hear Mason and the team provided such attentive, personalized service. It’s our goal to make sure you feel heard, understood, and properly covered. We truly appreciate your kind words and trust in us!"
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Ann Wilson

August 21, 2025

5  out of  5
rating by Ann Wilson
"This is the best insurance experience you can have!"
We responded:
"Ann, thank you for the wonderful review! "
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Darlene M

August 19, 2025

5  out of  5
rating by Darlene M
"Great customer service!!! Nicole was very helpful assisting me with my insurance needs. She has such a bubbly personality and she’s always willing to help with my concerns!"
We responded:
"Darlene, thank you for the wonderful review! I am so happy Nicole was so helpful with your insurance. We are always here when you need us! "
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Aleshia C

August 14, 2025

5  out of  5
rating by Aleshia C
"Josh is a great agent and he has an awesome team! They’re always so helpful and responsive."
We responded:
"Aleshia, thank you for the great review! I am honored you trust my office with your insurance! "
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Jessica Arambul

August 6, 2025

5  out of  5
rating by Jessica Arambul
"So helpful and responsive!!!"
We responded:
"Jessica, thank you for the wonderful review! "
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C E

August 1, 2025

5  out of  5
rating by C E
"Awesome staff the real Og’s of state farm. I absolutely love “Josh Ross State Farm” his staff is beyond helpful. Are you in the market for insurance, Affordable rates or great bundle deal? Look no further call or stop by today. Ask for any customer service rep at the local office. Everyone will make you feel welcome and pleased to know that you have the best insurance. I like to call them Josh Ross State Farm Home of the great. 😊 Get insured today!"
We responded:
"Thank you so much for the kind review! Just what we needed to hear this Friday! Thank you for trusting us!"
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A&A Motorsports NC

July 30, 2025

5  out of  5
rating by A&A Motorsports NC
"Josh is an amazing person to work with. Very honest and understanding. Highly recommend his service and company. Thanks for all Josh!"
We responded:
"Thanks so much!! "
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Jamond Harding

July 23, 2025

5  out of  5
rating by Jamond Harding
"I had a great experience working with Josh Ross at State Farm. Joshua was very knowledgeable, easy to work with, and took the time to understand my needs. He was able to provide me with better coverage than my previous insurance agent—and at a lower cost. Highly recommend!"
We responded:
"Thanks a lot Jamond! I really appreciate you taking the time to share your experience. It’s been a pleasure working with you and I’m glad we were able to find better coverage at a better price. "
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Cassia Keis

July 22, 2025

5  out of  5
rating by Cassia Keis
"Josh is one of those people that really does have such a genuinely kind presence - you can tell he really cares and isn’t just trying to sell. Josh has also provided insurance policies to many friends of mine that have stayed with him for years and something I admire is how much they say they can call on him for any questions or urgent matters - I never hear about genuinely great ongoing/long-term customer support with other insurance agencies but I hear it all the time for Josh & his team! Highly recommend!"
We responded:
"Thanks so much Cassie! Your kind words truly mean the world to me and my team. I’m grateful for your support and for trusting us to take care of your friends and their insurance needs."
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Kenneth Griffith

July 22, 2025

5  out of  5
rating by Kenneth Griffith
"Easy, efficient, and friendly"
We responded:
"Thanks so much Kenneth!"
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Monica Arteaga

July 10, 2025

5  out of  5
rating by Monica Arteaga
"Great service. Always replies right away and has resolved any issues I’ve had in a very short time. Highly recommend!"
We responded:
"Monica, thank you for the wonderful review! I am happy we are able to help resolve any issues that arise in a timely manner! "
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Ciera Addison

July 7, 2025

5  out of  5
rating by Ciera Addison
"Excellent far as customer service and getting you the necessary information needed."
We responded:
"Thank you Ciera! It was great speaking with you!"
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Debora Christianson

July 3, 2025

5  out of  5
rating by Debora Christianson
"Great staff friendly, knowledgeable employees, and quoted me the best price on the coverage needed for life insurance. Thank you."
We responded:
"Thanks Debora!"
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Michaela Howard

July 3, 2025

5  out of  5
rating by Michaela Howard
"Had a great experience here, Nicole was very professional ! Please give her a raise!"
We responded:
"Thank you Michaela!"
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Ashley B

July 2, 2025

5  out of  5
rating by Ashley B
"They get what I need done ASAP. I usually don’t like calling companies! But I’ve always had great experiences with them! Keep up the good work!"
We responded:
"Thanks so much Ashley! It’s a pleasure serving you! We’re glad you’ve had a great experience."
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Donald Rollack

July 2, 2025

5  out of  5
rating by Donald Rollack
"Been a client for 3 years!"
We responded:
"Thank you Donald!"
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Brian Bourgeois

July 1, 2025

5  out of  5
rating by Brian Bourgeois
"Great place to get coverage! The staff is always kind and helpful. They’ve quickly answered my questions every time I’ve called. Nichole was a big help today. I would definitely recommend them for renter’s insurance."
We responded:
"Thanks so much for your review!"
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Ryan Dumas

July 1, 2025

5  out of  5
rating by Ryan Dumas
"I’ve been with Josh Ross for a couple years now and they have been excellent with everything that I’ve needed even down to customer satisfaction it’s A1 I highly recommend anyone reaching out to them"
We responded:
"It's been a pleasure working with you Ryan. Thanks so much for your review. I'm glad you've had a good experience with us."